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Clarify What’s in Conflict

If you’re in conflict with a co-worker, figure out what your bottom-line position is. For instance, if you and a colleague need to decide who will give the presentation at the sales meeting and neither of you wants to do it, determine what your real issue is before you begin to discuss the topic.

Can you give the presentation, but you’re not able to create it? Or are you scheduled to be on vacation that week, so while you don’t mind doing all the background work, you’re simply unavailable for the meeting? By knowing what your sticking points are, you’ll be prepared to negotiate on the other issues.

 Clarify What’s in Conflict

 Find a Common Goal

 

 Don’t Take Things Personally--Or Make Things Personal

 

 Stick to the Issue at Hand

 

 Don’t Let Friendship Get in the Way of Your Job

 

 

 

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