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Ask Questions
Want to know what’s on your employees’ minds?
Want to know how you can become a better manager? Want to
know what’s keeping your staff from meeting their quarterly
objectives? The answer is simple: Ask.
Before you do, remember these caveats:
- Don’t punish workers for being honest: If
an employee says that you discourage your staff by using
cutting remarks and sarcasm, don’t hold it against
him or her. You should be grateful for their honesty, even
if it’s difficult to accept.
- Listen to the answers: There’s no sense in
asking for input if you become defensive or cut the speaker
off.
- Make feedback a regular part of your interactions:
Constructive feedback is most valuable if it’s received
when you can still do something about the situation. By
incorporating feedback into your regular interactions with
your staff, you’ll be in a position to react to bad
news before it’s too late to address.
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